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Refund Policy

A legal disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Refund Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific refund policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Refund Policy.

Refund Policy 

Thank you for choosing The Rib Boxx LLC. We take pride in serving delicious food and want every customer to be satisfied. If there’s ever an issue with your order, we’re here to help.

Refunds & Replacements

  • Due to the perishable nature of our food, we do not accept returns.

  • If there is a problem with your order — such as incorrect items, missing items, or quality concerns — please contact us within 24 hours of receiving your food.

  • We may offer a replacement, store credit, or refund at our discretion.

Eligibility

  • To process your request, we may ask for details about your order (such as a receipt or order number) and a photo if applicable.

  • Refunds will be issued to your original payment method and may take 3–5 business days to appear, depending on your bank or payment provider.

Contact Us

To report an issue with your order, please contact us promptly:

We appreciate your business and will do our best to resolve any issues quickly and fairly.

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